TERMS AND CONDITIONS OF SERVICE AND USE

1. GENERAL

M/s. DforDoubts Private Limited, a Private Limited Company registered under the Indian Companies Act, 2013 and having its registered office at No.6, Palandi Amman Koil Cross Street, Pallikaranai, Chennai-600100, hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).

The Company ensures steady commitment to your usage of the Platform and privacy with regard to the protection of your invaluable information. This document contains information about the Website www.dfordoubts.com and Mobile Application DforDoubts(hereinafter referred to as the “Platform”).

2. DEFINITION

For the purpose of these Terms of Use (“Terms”), wherever the context so requires,

1. “We”, “Our”, and “Us” shall mean and refer to the Platform and/or the Company, as the context so requires.
2. “User” shall mean and refer to natural and legal individuals who uses the Platforms and who is of sound mind and competent to make sound and informed decisions. Teachers and Students may also be collectively called as Users.
3. “Services” shall refer to the platform that provides educational & training tools and other related services.
4. “Teachers” shall refer to the author and course coordinator of a particular course hostel on the Platforms.
5. “Students” shall refer to the enrolled candidate to any particular course hosted on the Platforms.
6. “Third Parties” refer to any Application, legal entity, Company or individual apart from the User and the Company.
7. The term “Platform” refers to the Website www.dfordoubts.com and Mobile Application DforDoubts, which provides the users with educational and training tools.
8. The term “minor” shall mean and include a person who has not completed the age of eighteen years.
3. GENERAL TERMS
1. The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
2. The use of these Platforms by the Users is solely governed by these Terms of Service and the Privacy Policy, and any modifications or amendments made thereto by the Company, from time to time, at its sole discretion. If you continue to access and use these Platforms, you are agreeing to comply with and be bound by the following Terms and Conditions of Use and other Policies mentioned above. The User expressly agrees and acknowledges that these Terms of Service and other Policies are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
3. The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Platforms, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User and that the User’s act of visiting any part of the Platforms constitutes the User’s full and final acceptance of these Terms and the aforementioned Policy.
4. The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. If the User does not adhere to the changes, they must stop using the Platform/Services at once. Their continuous use of the Platform/Services will signify your acceptance of the changed terms.
4. SERVICE OVERVIEW

The platforms provides the following services to the Users:

1. Provide including but not limited to educational notes, illustrations, videos, solutions, and write-ups for people interested in self-directed learning.
5. REGISTRATION

The Users who wish to register themselves as Teacher on the Platforms shall provide the following details mandatorily:

1. Name of the Teacher
2. Mobile number of the Teacher
3. Email address of the Teacher
4. Social media profiles such as Facebook, Instagram, Linkedin, Twitter, etc.
5. Personal Identification Proof of the Teacher such as Aadhar Number and copy, Passport number and copy, PAN Card and number, etc.

The Users who wish to register themselves as Student on the Platforms shall provide the following details mandatorily:

1. Name of the Teacher
2. Mobile number of the Teacher
3. Email address of the Teacher
4. Social media profiles such as Facebook, Instagram, Linkedin, Twitter, etc.
5. Bank details for authenticating payment, where applicable.
6. PAYMENT GATEWAY

For making all payments for services on the Platforms, you shall be required to make payments for which you will be redirected to a third-party payment gateway that we may have an agreement with. The payment gateway may additionally seek information from you to process the payment for your purchase and additionally may charge you the payment gateway charges that may be applicable. The payment gateway consists of Debit Card/Credit Card/Net Banking/UPI and other wallet options. You shall be governed under the concerned payment gateway’s Terms and Conditions and other Policies for the purpose of all payment-related aspects. This Clause is applicable only to Users registering themselves as Student on the Platforms. Users registering themselves as Teacher do not have to bear any cost.

7. ELIGIBILITY
1. The User has to be of sound mind and must be capable of making informed decisions after referring to the Platforms.
2. In the event of a minor accessing the Platforms, it would be the responsibility of his immediate guardian to monitor the minor’s use. The platform or the Company will not be liable for any consequences.
8. CONTENT
1. All the Content displayed including but not limited to illustrations, diagrams, videos, notes, solutions, design, software codes, plugins, and photographs on the Platforms is created by the Company or its authorized personnel and is subject to copyright and shall not be reused by any party (or a third party) without the prior written consent of the Company and the respective copyright owner.
2. The Company may use or incorporate third party tools and services in a collaborative manner to deliver the final result. Hence, all content displayed or placed, including but not limited to illustrations, diagrams, videos, notes, solutions, design, software codes, plugins, and photographs on the platforms on behalf of any third party shall be subject to such third party’s copyright and shall not be reused by any party without the prior written consent of the Company and the copyright owner.
3. The Users have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the Platform. The User shall not copy, adapt, and modify any content without written permission from the Company
4. The Company uses User’s IP Address and Device ID to track the number of sign-ins from one User Account. No two User can use the same User Account. If the same was found, the Company reserves the right to take necessary actions such as but not limited filing a complaint before the appropriate authorities, claim damages and terminate the services.
5. The User shall strictly not take screenshots of any of the paid materials available in the Platform for either non-commercial or commercial use.
9. INDEMNITY

The Users undertake to indemnify the Platforms and keep it indemnified against all proceedings, claims, expenses, and liabilities whatsoever which may be taken or made against or incurred by the Platforms or by reasons of the premises for any comments, feedback or any other form of content created by them, which has been published by the Company on the Platforms.

10. TERM & TERMINATION
1. These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and Platforms. A User may terminate their use of the Services and the Platform at any time by either deleting their account with the platform or by unsubscribing to the services. Non-payment for any paid services shall also be construed as Termination of such feature access.
2. The Company may terminate these Terms without notice and/or suspend or terminate a User’s access to the Platforms at any time and for any reason, if any discrepancy or legal issue arises.
3. Such suspension or termination shall not limit the Company’s right to take any other action against the User that the Company considers appropriate.
4. It is also hereby declared that the Company may discontinue the Services and Platforms without any prior notice.
5. The Company and its members reserve the right, in its sole discretion, to unilaterally terminate the User’s access to the Services, or any portion thereof, at any time, without notice or cause.
11. COMMUNICATION
1. By using this Platform, and providing their identity and contact information to the Company through the Platform, the User hereby agrees and consents to receive calls, e-mails, SMS or any other modes of communication from the Company or any of its representatives at any time.
2. Users can report to the Company any grievances or suggestions that they have through e-mail, if they find any discrepancy with regard to the information generated on the Platforms, the Company will take necessary action after an investigation. The response with resolution (if any issues are found) shall be dependent on the time that is taken for investigation.
12. USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT

The User agrees and acknowledges that they are a restricted user of this Platform and that they:

1. authorize the Platform to use, store or otherwise process certain personal information and all published content, reviews and ratings, comments and feedback for personalization of services, marketing, and promotional purposes and for optimization of User-related options and Services
2. agree not to access (or attempt to access) the Platforms and/or the materials or Services by any means other than through the interface provided by the Platforms.
3. Acknowledges that use of study material from the Platforms does not guarantee success in any exams or any job assurance.
4. expressly agree and acknowledge that the Content displayed on the Platform is for purpose of reference only. Under no circumstance shall the User construe the same as expert/ professional advice. The User may, however, report any offensive or objectionable content, which the Company may then remove from the Platform, at its sole discretion.
5. expressly agrees to make good any losses suffered by the Company or platform which results as a consequence of any act committed by the User including but not limited to acts of fraud, misrepresentation of information provided on the Company as expert advice or posting slanderous or libelous content in the form of comments or feedback.
6. accepts all risk of using the forum and content on the forum. As far as the law allows, the Company and its affiliates provide the forum as is, without any warranty whatsoever.
7. agrees that they are using the services of the Platforms and accessing the platforms at their own risk with their prudent judgment and the Company or Platforms shall not be responsible for any resultant losses suffered.
8. Agrees and grants permissions to the Company and any third party authorized by the Company to access files and folders from system hard drive, Google Drive, iCloud, Dropbox or any other similar content storing platform, for the purpose of fulfilling the service requested by the User.
9. agrees that the platform will be used by them solely for non-commercial use with the intent of gaining services related to education and training purposes. No commercial endorsements will be made on the platform. This includes providing links to other platforms which may or may not be competitors of the Company. In the event of detection of commercial activity by a user, the Platform will have the right to bar him from posting further comments or content on the Platform.

Further:

1. The User hereby expressly authorizes the Company /Platform to disclose any and all information relating to the User in the possession of the Company /Platform to law enforcement or other government officials, as the Company may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that involve personal injury and theft/infringement of intellectual property. The User further understands that the Company /Platform will have to disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.
2. The User agrees to use the services provided by the Company, its affiliates, consultants and contracted companies, for lawful purposes only.
13. BETA SERVICES AND PRODUCTS

The Company may, from time to time, offer access to services that are classified as Beta versions. Access to and use of Beta versions may be subject to additional agreements. The Company makes no representations that a Beta version will ever be made generally available and reserves the right to discontinue or modify a Beta version at any time without notice. Beta versions are provided as is, may contain bugs, errors, or other defects, and Your use of a Beta version is at Your sole risk.

14. TECHNICAL IMPROVEMENT

From time to time, Company may need to perform maintenance on or upgrade the Software, Products or Company’s Platform or the underlying infrastructure that enables you to use the Platforms. This may require Company to temporarily suspend or limit your use of some or all of the Platforms until such time as this maintenance and/or upgrade can be completed. To the extent possible and unless an intervention is urgently required, Company will publish the time and date of such suspension or limitation on the Company Website in advance. You will not be entitled to claim damages for such suspension or limitation of the use of the Platforms.

15. INTELLECTUAL PROPERTY RIGHTS

Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Platform’s Content which includes but is not limited to trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, illustrations, photographs, write-ups, solutions, videos, diagrams, and other distinctive brand features according to the provisions of these Terms.

16. FORCE MAJEURE

Neither the Company nor the Platforms shall be liable for damages for any delay, failure to perform its obligations or loss of data hereunder if such delay or failure is due to a cause beyond its control or without its fault or negligence, due to Force Majeure events illegal or unauthorized, including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy and cheating.

17. NO WARRANTIES

You understand and agree that the services are provided "as is" and the Company, its affiliates, suppliers, and employees expressly disclaim all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. The Company, its affiliates, suppliers and employees make no warranty or representation regarding the results that may be obtained from the use of the services, regarding the accuracy or reliability of any information obtained through the services or that the services will meet any user's requirements, or be uninterrupted, timely, secure or error free. Use of the services is at your sole risk. Any material and/or data downloaded or otherwise obtained through the use of the services is at your own discretion and risk. You will be solely responsible for any damage to you resulting from the use of the services. The entire risk arising out of use or performance of the services remains with you. The Company does not assume any responsibility for retention of any user information or communications between users. The Company cannot guarantee and does not promise any specific results from use of the services. Use is at your own risk.

18. DISPUTE RESOLUTION AND JURISDICTION
1. It is expressly agreed to by the Parties hereto that the formation, interpretation, and performance of these Terms and any disputes arising therefrom will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
1. Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of all parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to any other Party, the dispute will be resolved by arbitration, as detailed herein below;
2. Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on all parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Chennai, India.

The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.

19. GRIEVANCES
1. Any and all communication relating to any dispute or grievance experienced by the User may be communicated to the Company by the User by emailing to post@dfordoubts.com.
20. MISCELLANEOUS PROVISIONS
1. Entire Agreement: These Terms, read with the Policies, form the complete and final contract between the User and the Company with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
2. Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party's right at a later time to enforce the same. No waiver by either party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as furtherance or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
3. Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
4. Contact Us: If you have any questions about this Agreement, the practices of the Platforms, or your experience with the Service, you can contact us at post@dfordoubts.com.

M/s. D for Doubts Private Limited No.6, Palandi Amman Koil Cross Street, Pallikaranai, Chennai-600100